FAQ


Do you offer free shipping?

We offer free standard shipping on all socks. As well as free shipping on orders over $99 with the discount code ubxc100

All Toronto deliveries are provided via bike,

Where does my order ship from?

We ship from our warehouse location in Toronto, ON. Please allow 1-2 business days to process your order.

Does UBX Canada ship to the United States?

We ship only within Canada for all apparel offered on our site.

My package Has not arrived, what should I do?

Email us at ubx.canada@gmail.com , we'll try to help you locate your package to the best of our ability.

How do you wash UBX Socks?

We recommend air drying your socks or drying them on low heat.

How do I become a UBX Canada ambassador?

Simply submit your information on our Ambassador page, we'll review and get back to you.

Do you offer custom socks?

Yes, absolutely.

We offer custom order for teams, groups, event, clubs, and more.

Additionally, we offer special pricing for non-profits, and youth development programs.

Email ubx.canada@gmail.com for more information.